Return & Refund Policy
Since our services are primarily in-person and tailored to individual needs, returns and refunds are generally not applicable for styling consultations, fittings, or custom-made pieces. However, for shipped items:
1. Return Eligibility
You can request a return or exchange within 7 days of receiving an item if:
The item is damaged upon delivery.
The wrong product was sent.
2. Non-Returnable Items
Custom or made-to-measure clothing.
Items that have been worn, altered, or washed.
Promotional freebies.
3. Return Process
Email us at [Insert Email] with your order details and proof of damage/issue.
Once approved, we will provide return instructions.
4. Refund Method
Refunds for eligible items will be issued to your original payment method within 7–10 business days after we receive and inspect the return.